Refund Policy

Last Updated: May 15, 2025

1. Refund Eligibility

At AlSkills, we want you to be satisfied with your course purchase. If you are not satisfied with your course, you may be eligible for a refund based on the following conditions:

• Refund requests must be made within 7 days of purchase.
• You must not have completed more than 25% of the course content.
• You must not have downloaded more than 25% of the course materials.
• Certification fees, if any, are non-refundable once the certification process has begun.

2. How to Request a Refund

To request a refund, please contact our support team through one of the following methods:

• Email: refunds@alskills.in with the subject line "Refund Request - [Your Name]"
• Phone: +91 92892 77819
• Contact Form: Fill out the refund request form on our Contact Us page

Please include the following information in your refund request:

• Your full name
• Email address used for purchase
• Course name
• Date of purchase
• Reason for refund request

3. Refund Processing

Once your refund request is approved, we will process the refund within 7-10 business days. The refund will be issued to the original payment method used for the purchase.

Please note that it may take an additional 5-10 business days for the refund to appear in your account, depending on your payment provider.

4. Special Circumstances

We understand that special circumstances may arise. If you are requesting a refund outside of our standard policy due to extenuating circumstances, please provide detailed information and any supporting documentation. These requests will be reviewed on a case-by-case basis.

5. Contact Us

If you have any questions about our Refund Policy, please contact us at: